Annual report 2017/18

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Summary of report content

Healthwatch Rochdale report on their key achievements for 2017/18. During that period, they:

  • Carried out 10 enter and view visits to health and social care providers
  • Given over 100 people information and advice
  • Spoken to 242 people on maternity services

 

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General details

Local Healthwatch
Healthwatch Rochdale
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Annual Report
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
General feedback
Observation (eg Enter and View)

Details of health and care services included in the report

Details of health and care services included in the report
Care home
General Practice (GP)
Health visitors including baby clinics
Maternity care
Pharmacy

Details of people who shared their views

Number of people who shared their views
342
Does this report feature carers?
Yes
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