Annual report 2017/18
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General details
Local Healthwatch
Healthwatch Rochdale
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Annual Report
Key themes
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Building, Decor and Facilities, including health and safety
Written information, guidance and publicity
Caring, kindness, respect and dignity
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment
Methodology and approach
Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Observation (eg Enter and View)
General feedback
Details of health and care services included in the report
Details of health and care services included in the report
Health visitors including baby clinics
General Practice (GP)
Maternity care
Pharmacy
Care home
Details of people who shared their views
Number of people who shared their views
0
Does this report feature carers?
Yes