Annual Report 2014/15

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Summary of report content

Healthwatch Hackney report on their key achievements for 2014/15:

  • Carrying out four enter and view visits
  • Collecting experiences from 750 people
  • Organising three public events

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General details

Local Healthwatch
Healthwatch Hackney
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Referrals
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
750
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