Annual Report 2014/15

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Summary of report content

Healthwatch South Tyneside report on their key achievements during 2014/15:

  • Spending a week at South Tyneside District Hospital asking the public about their experiences attending the Outpatients and A&E departments in advance of a CQC inspection of the Trust
  • Surveying people's access to GP services
  • Taking up concerns about changes to patient transport services
  • Securing funding for new respite care beds

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General details

Local Healthwatch
Healthwatch South Tyneside
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice
Cost and funding of services

Details of health and care services included in the report

Details of health and care services included in the report
Emergency department (inc A&E)
General outpatients and hospital-based consultants
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
725
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