Annual Report 2014/15

Healthwatch Newcastle on Tyne report on its key achievements during 2014/15:

• Gathering feedback through community events, outreach work, information stalls, targeted engagement with seldom-heard groups, and its information/signposting service.
• Held its first social care conference, “There’s More to Healthwatch than Health”, in March 2015
• Healthwatch commissioned Children North East to create a young people’s participation group. This group identified priorities such as GP waiting times, easier access to services, mental health support, and dental services. 
• A further survey involving 274 young people explored experiences of dental services and led to a published report. 
• They influenced change on a wide variety of topics, including GP complaints, mental health service redesign and eating disorder services