Amplifying patient voices: Haringey Patient Participation Groups (PPG) development project report

North Central London CCG asked Healthwatch Haringey to work with GP practice leads, PPG Chairs, PPG members ad patients to recruit new and existing patient representatives to become patient leaders. Healthwatch Haringey was also asked to provide training and development opportunities for patients to enable them to engage in co-design processes and patient representation. The ultimate aim of the development project is to amplify patient voices, strengthen and diversify patient representation and ensure patient feedback is used to improve GP services. Another aim is to better understand the benefits of digital access in primary care as well as barriers to access for patients in Haringey.

From August 2020 to August 2021, Healthwatch Haringey engaged directly with stakeholders and delivered a comprehensive programme of support, using a range of methods. The report describes how Healthwatch Haringey supported PPGs during this time period.