Activity on sensory impairment in 2018

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Summary of report content

Healthwatch Northamptonshire reported updates on their activity on sensory impairment issues in 2018. This included addressing the needs of deaf and hard of hearing people in accessing healthcare services; supporting the case for an Eye Clinic Liaison Officer; raising concerns about capacity issues at Northampton General Hospital Ophthalmology department; and responding to a consultation by Northamptonshire County Council on cutting prevention services for people with sight and hearing loss.

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General details

Local Healthwatch
Healthwatch Northamptonshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice
Health inequality
Written information, guidance and publicity
Accessibility and reasonable adjustments
Administration (records, letters, results)
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Inpatient care/General inpatients
General outpatients and hospital-based consultants

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Types of disabilities
Sensory impairment
Types of long term conditions
Blindness or severe visual impairment
Deafness or severe hearing impairment
Does this report feature carers?
No
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