Access to healthcare for the boating community in Cheshire

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Summary of report content

Local Healthwatch from both West Cheshire and East Cheshire joined together for this project and set out to understand the issues affecting the boating community (people who live on canal boats) in Cheshire in regard to accessing Healthcare. The report is intended to be used as a basis for further discussion by boaters and supporting organisations to have conversations with GP Surgeries, Clinical Commissioning Groups and local authorities around the issues raised during this research.

The research was completed from November 2017 to February 2018. There were four events for boaters to attend and give feedback on their Health and Care experiences, as well as a survey. They received 15 survey responses in total.

Despite concerns prior to the research, a positive finding was that many people they spoke to that lived in marinas or on the canals seemed to receive good support from GP’s, with people being able to register at practices without any issue, although some people had experienced difficulty in registering at certain GP Surgeries due to postcode issues.

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General details

Local Healthwatch
Healthwatch Cheshire East
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Triage and admissions
Booking appointments
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
15
Does this report feature carers?
Not known
Seldom heard groups
People who are geographically isolated
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