Access to Health for LGBTQIA+ Residents in Southend

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Summary of report content

Healthwatch Southend put together a survey that included questions about experiences of discrimination, negative attitudes and barriers to care. They followed this up with a Focus Group, inviting services users to have their say, with input from two experts in the field of Social Care provision and Maternity Services for the LGBTQIA+ communities.  They also asked services providers what progress they have made in addressing these issues and barriers to accessing care.

Key Findings

  • Reluctance of patients to disclose sexuality or gender identification
  • Several experiences of negative attitudes and discrimination
  • Avoidance of seeking out treatment for a wide range of health problems
  • Lower levels of patient satisfaction where Pride in Practice not yet embedded

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General details

Local Healthwatch
Healthwatch Southend
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Health inequality
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Administration (records, letters, results)
Staffing - levels and training
Quality of treatment
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Name(s) of the partner organisation(s)
Southend Pride, York University, Queer Birth Club.
Primary research method used
Focus group
Survey
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Counselling/Psychotherapy/ Improving Access to Psychological Therapies (IAPT)
Maternity care
General outpatients and hospital-based consultants
Hospital-based psychiatric care
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Adult social care, including care packages and social workers

Details of people who shared their views

Number of people who shared their views
34
Age group
All
Gender
All
Sexual orientation
Bisexual
Heterosexual / Straight
Gay men
Lesbians / Gay women
Other
Pregnancy/maternity
Currently pregnant
Does this report feature carers?
Yes
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