Access to health and social care services in Sheffield: key issues from March 2023

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Summary of report content

Healthwatch Sheffield report on the key issues in their feedback received in March 2023.  During this period, they received 182 pieces of feedback.

The key issues in this report are:

  • GP services, including staff attitude, booking appointments and receptionists
  • Treatment in hospital
  • Patient transport
  • Communication issues with mental health services
  • Dentistry, including experience of treatment
  • The cost of living

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Cost and funding of services
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Dentist
General Practice (GP)
Inpatient care/General inpatients
Patient Transport and NEPTS

Details of people who shared their views

Number of people who shared their views
182
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