Access to health and social care services in Sheffield: key issues from August and September 2023

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Summary of report content

Healthwatch Sheffield report on key themes in the feedback they received in August and September 2023.  During this period they heard from 258 people.

People have shared positive examples of the care and treatment received when attending GP appointments and particularly praised the flu vaccine process. Less positive experiences came from those who have used mental health services, and from autistic people who have not been able to access follow on care post diagnosis.

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Discharge
Medication, prescriptions and dispensing
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Dentist
Emergency department (inc A&E)
General outpatients and hospital-based consultants
Services for people with Autism/on the Autism spectrum

Details of people who shared their views

Number of people who shared their views
256
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