Access to health and social care services in Sheffield - August 2022

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Summary of report content

Healthwatch Sheffield report on key themes in the feedback they received in August 2022.  During this period they heard from 80 people.  Key themes included:

  • Access to GP appointments
  • Quality of care provided by GPs
  • Accessible information in hospitals
  • Long waiting lists for mental health support
  • Access to NHS dentistry
  • NHS complaints processes

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Caring, kindness, respect and dignity
Complaints
Communication with patients; treatment explanation; verbal advice
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
80
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