Access to and use of health and social care services by young carers in Bromley

Download (PDF 3.51 MB)

Summary of report content

Healthwatch Bromley initiated this research project to collect insights from and analyse the needs of Bromley young carers aged 11 – 19, in response to suggestions that this potentially vulnerable group might need targeted support to make better use of these services.  They spoke to 54 young carers.

Young carers’ experiences of accessing health and social care services, including GPs, dentists, pharmacists, social workers, and hospitals, reflect both positive interactions and areas needing improvement. Many young carers described staff as kind, helpful, and supportive. However, some young carers reported inconsistencies in care quality, difficulty accessing timely GP appointments, and communication challenges.

Young carers experience anxiety about their loved one's health and wellbeing. Juggling school, caregiving duties, and personal time is a major challenge.

The demands of caregiving often lead to fatigue, with some carers struggling with sleep disturbances due to the needs of their family members.

Young carers feel social isolation.  They don't experience typical childhood experiences.

Managing challenging behaviours, such as violent outbursts or emotional distress from family members, is a significant concern for some young carers.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Bromley
Publication date
Key themes
Access to services
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Health inequality
Lifestyle and wellbeing; wider determinants of health

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
54
Age group
0 to 12 years
13 to 15 years
16 to 17 years
18 to 24 years
Does this report feature carers?
Yes
Did you find this attached report useful?
0
No votes have been submitted yet.