The Queen Elizabeth Hospital Outpatients Department Feedback

Download (PDF 142.37 KB)

Summary of report content

In November 2025 Healthwatch Norfolk visited The Queen Elizabeth Hospital Outpatients Department to speak with patients about their experience with health and social care services.  They spoke to 17 people.

The report looks at:

  • Healthwatch's observations on the building and facilities, including parking and signage and staff interactions with patients
  • Patient feedback about parking, staff attitude and signage

Would you like to look at:

General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Patient/resident safety
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General outpatients and hospital-based consultants

Details of people who shared their views

Number of people who shared their views
17
Did you find this attached report useful?
0
No votes have been submitted yet.