St James Medical Practice Feedback

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Summary of report content

Healthwatch Norfolk visited St James Medical Practice in November 2025 to speak with patients about their experience with health and social care services. They spoke to 24 people.

The report looks at:

  • The services provided by the surgery
  • Healthwatch observations about parking, the building and facilities
  • Patient feedback about access to appointments and location of the surgery

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Booking appointments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Parking and transport

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
24
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