Enter and view: Apple Tree Grange Care Home

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Summary of report content

Healthwatch Gateshead carried out an announced enter and view visit to Apple Tree Grange Care Home  on 23 July 2025.  They spoke to 37 people.

The report looks at:

  • Residents' overall experience of care, including communication with staff, choice, food and drink and activities
  • Carers' views of the quality of care provided, communication with staff, choice, food and drink and activities
  • Staff's experience of working at the home, communication with staff, residents and carers, choice, food and drink and activities
  • Observations of the care home environment and interactions between residents and staff

 

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General details

Local Healthwatch
Healthwatch Gateshead
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
37
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