Enter and view: Queen's Hospital Romford

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Summary of report content

Healthwatch Romford undertook an enter and view visit to the Frailty Ward and Same Day Emergency Care for the Elderly service at Queen's Hospital on 6 October 2025.

The report looks at:

  • Admissions
  • The building, décor and facilities
  • Quality of care
  • Discharge arrangements
  • Food and hydration

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General details

Local Healthwatch
Healthwatch Havering
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Discharge
Food, nutrition and catering
Service organisation, delivery, change and closure
Triage and admissions

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Emergency department (inc A&E)
Inpatient care/General inpatients
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