The patient experience of a knee arthroplasty

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Summary of report content

Healthwatch Sandwell evaluates the patient experience of a knee arthroplasty via a case study of someone who needed a total knee replacement.

The report looks at:

  • Their experience of being referred
  • The preassessment clinic
  • Support for the operation
  • Being admitted to hospital
  • The surgical and post operative experience
  • Rehabilitation and recovery

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General details

Local Healthwatch
Healthwatch Sandwell
Publication date
Key themes
Booking appointments
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Discharge
Integration of services and communication between professionals
Service organisation, delivery, change and closure
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Inpatient care/General inpatients
Orthopaedics and fracture clinic
Phlebotomy/blood tests
Physiotherapy

Details of people who shared their views

Number of people who shared their views
1
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