Enter and view: Priestley Care Home

Healthwatch Calderdale and Healthwatch Kirklees undertook an announced enter and view visit to Priestley Care Home on 10 September 2025.  They spoke to 7 people.

The visit showed that Priestley care home is a warm and welcoming environment where residents generally feel happy, cared for, and safe. Both residents and visitors spoke highly of the home, describing it as homely, supportive, and friendly. Staff interactions were kind and respectful, and there were many examples of residents being treated with dignity and choice. 

Residents appreciated the companionship, the food, and the support they received. Visitors valued the personalised care, regular communication, and welcoming atmosphere. 

However, staff feedback was more mixed. While many love their work and feel part of a family, others reported stress, low staffing levels, and a lack of recognition. These issues may affect morale and should be addressed to support staff wellbeing and retention. 

Overall, the home is clearly a positive place for residents, but continued attention to staff support, activity provision across both floors, and minor health and safety issues will help maintain high standards.