Enter and view: Belmont Care Home

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Summary of report content

Healthwatch Lancashire undertook an enter and view visit to Belmont Care Home on 11 August 2025. They spoke to 20 people.

Healthwatch found that residents were generally happy with the care they received, and believed care staff to be friendly, approachable, and attentive to their individual needs. Several residents were satisfied with the menu offered each day. Most residents described being content with the range of daily activities available to them, although some mentioned that they would appreciate greater variety. 

Discussions with staff members showed that they were satisfied with their roles. They felt that staffing levels were appropriate and allowed them to provide a good level of care. Staff also felt that they were well trained, and that management were approachable if they had any concerns. There were some comments highlighted in the visit about issues staff were currently working on. Throughout the visit, it was clear that staff had a positive relationship with the residents and knew them well.

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General details

Local Healthwatch
Healthwatch Lancashire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
20
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