Maternity and Neonatal Voices Matters: summary of follow up activity 2025

Download (PDF 11.12 MB)

Summary of report content

Healthwatch Blackburn with Darwen, Healthwatch Blackpool, Healthwatch Cumberland,  Healthwatch Lancashire and Healthwatch Westmorland and Furness set out a summary of the follow up activity they had undertaken to follow up their 2024 work on maternity and neonatal care.

During April and May 2025, each Healthwatch undertook a tailored approach to assessing impact in their local Trust, following last years reports. It was decided that individual Healthwatch would review recommendations made to their local Trust and evaluate any changes that have been made. From this, each Healthwatch decided which Trust site to revisit for and Enter and View, as well as interviewing Trust representatives for information and speak to women and families individually to gather personal experiences.  

Alongside this, Healthwatch Together produced a joint campaign to raise awareness around the importance of the 6-8 week postnatal checks following the joint recommendation made in the previous roadshow report. They spoke to 100 people.

The report looks at:

  • Follow up enter and view visits of maternity wards and ante-natal clinics
  • Feedback from women who had recently accessed maternity care
  • Interviews with Trusts
  • The impact of their campaign about the 6 - 8 week postnatal check.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Blackburn with Darwen
Healthwatch Blackpool
Healthwatch Cumberland
Healthwatch Lancashire
Healthwatch Westmorland and Furness
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Integration of services and communication between professionals
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
Interviews
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Maternity care

Details of people who shared their views

Number of people who shared their views
100
Gender
Women
Pregnancy/maternity
Currently pregnant
Currently breastfeeding
Given birth in the last 26 weeks
Did you find this attached report useful?
0
No votes have been submitted yet.