Real voices, real impact - April to June 2025

Download (PDF 694.79 KB)

Summary of report content

Healthwatch Wakefield report on key themes in the data they've collected and the impact they've achieved for people in Q1 2025/26. 

Key issues in the data they collected include:

  • Digital exclusion and accessibility
  • Dismissive or rushed interactions
  • Communication and coordination breakdown
  • Mental health – poor experiences, missed opportunities

Key impacts include:

  • improving access to primary care for deaf patients
  • Better care for inpatients who are breastfeeding
  • A focus on supporting access to health and care for trans and non-binary people

Would you like to look at:

General details

Local Healthwatch
Healthwatch Wakefield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Health inequality
Integration of services and communication between professionals
Remote appointments and digital services
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Inpatient care/General inpatients

Details of people who shared their views

Number of people who shared their views
252
Gender
Non-binary people
Is the gender identity of people in the report the same as the sex they were assigned at birth?
No
Types of long term conditions
Deafness or severe hearing impairment
Did you find this attached report useful?
0
No votes have been submitted yet.