Enter and view: Spa Medica Romford eye care hospital

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Summary of report content

Healthwatch Havering undertook an enter and view visit to Spa Medica Romford Eye Care Hospital on 24 June 2025.  They spoke to 5 people.

The team formed the impression that this is a well-run hospital with a close-knit team who like working with each other to provide the best service they can. They recognise there is room for development and expansion if the opportunity occurs, bearing in mind the large, ageing population in the area. The staff were very friendly and generous with their time during the visit.

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General details

Local Healthwatch
Healthwatch Havering
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Accessibility and reasonable adjustments
Referrals
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Ophthalmology

Details of people who shared their views

Number of people who shared their views
5
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