Enter and view: Brushwood
Download (PDF 374.67 KB)Summary of report content
Healthwatch Liverpool undertook an announced enter and view visit to Brushwood Care Home on 9 January 2025.
During the Enter and View visit Healthwatch observed that Brushwood is in a transitional state between providers. The care home was not at the level that the manager wanted during the visit, and they were open and honest about the improvements needed.
The negatives are that the care home in many areas looks run down and unappealing despite being one of the newest care homes in the city and, in some areas, seemed dirty and unclean. Some rooms having carpets that were stained and had odours and handrails visibly broken and haphazardly mended do not make for an ideal environment for residents. There were smaller issues such as missing pictures and older fixtures that have been left on display.
The positives at Brushwood are that the new providers seem to be investing in improvements that will benefit both the residents and staff in creating an environment where care can be delivered effectively. Staff stated that they are happy with the changes made so far and hope that it will continue.
Healthwatch are also aware from our meetings with the Liverpool Quality Assurance Group that Brushwood is being monitored closely with many varied professionals visiting the site and giving input weekly to drive up standards to a level that the residents deserve.
The report has three recommendations.