You Told Us - May 2025

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Summary of report content

Healthwatch Cumberland report on the feedback they received in May 2025.  During that period they heard from 731 people.

They heard most about unsatisfactory experiences with healthcare. Negative feedback centred on the quality of care and staff attitudes.

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General details

Local Healthwatch
Healthwatch Cumberland
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Pain management

Details of people who shared their views

Number of people who shared their views
731
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