Lived Experience Network Event

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Summary of report content

In collaboration with Cumberland Council, Healthwatch Cumberland created an event inviting organisations together to explore what is working well, what could be better and how lived experience can influence us all when it comes to service improvement. The event took place on 20 September 2024 and over 50 people attended.

This feedback reflects a strong desire for more inclusive, sustainable, and collaborative practices. Attendees appreciated genuine coproduction efforts and accessible, flexible support during crises but expressed frustration with post-crisis policy shifts, lack of sustainability, and insufficient feedback mechanisms. Going forward, there is a clear call for better communication, more involvement of people with lived experience in decision-making, and innovative, trauma-informed approaches.

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General details

Local Healthwatch
Healthwatch Cumberland
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Health inequality
Public consultation and engagement

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Primary research method used
Engagement event

Details of people who shared their views

Number of people who shared their views
50
Gender
Women
Men
Seldom heard groups
Homeless people
People who are geographically isolated
People with or recovering from addictions
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