Enter and view: Park Lane Care Home

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Summary of report content

Healthwatch Cheshire East undertook an announced enter and view visit to Park Lane Care Home on 29 May 2025.  They spoke to 4 residents.

The report covers:

  • The internal and external environment, including facilities
  • Treatment and care
  • Privacy and respect
  • Relationships between residents, relatives and staff
  • Everyday life at the care home
  • Food and drink
  • Care home best practice initiatives

The report has 5 recommendations.

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General details

Local Healthwatch
Healthwatch Cheshire East
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Privacy and confidentiality
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
5
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