Annual Report 2024-25

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Summary of report content

Healthwatch Cheshire West report on their key achievements for 2024/25.  During that period, they:

  • supported more than 9,700 people to have their say and get information about their care
  • Published 23 reports
  • Made a difference on a wide variety of topics, including addiction services, pharmacy, GP services, endoscopy and A&E.

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General details

Local Healthwatch
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to

Methodology and approach

Was the work undertaken in partnership with another organisation?
No

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Emergency department (inc A&E)
General Practice (GP)
Medical imaging, including radiography, ultrasound, MRI and nuclear medicine
Pharmacy
Services for people with drug, alcohol and other addictions

Details of people who shared their views

Number of people who shared their views
7747
Seldom heard groups
People with or recovering from addictions
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