Howdale Surgery Feedback

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Summary of report content

This is a report by Healthwatch Newark. The project is based on a visit to Howdale Surgery.

In June 2025 Howdale Surgery was visited to speak with patients about their experience with health and social care services. From this visit we received 14 reviews for the surgery. The reviews have an average star rating of 3.8 out of 5.

Howdale Surgery is a GP surgery in the town of Downham Market.Upon their last inspection in August 2018, the surgery received a rating of “Good”, from the CQC. There were approximately 7100 patients registered with the surgery at the time of the inspection. Howdale Surgery offers a variety of services including smoking cessation, chronic disease management and minor surgeries.

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Administration (records, letters, results)
Booking appointments
Communication with patients; treatment explanation; verbal advice
Quality of treatment
Remote appointments and digital services
Service organisation, delivery, change and closure
Staffing - levels and training
Triage and admissions
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Primary research method used
Observation (eg Enter and View)

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
14
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