Annual Report 2024-25

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Summary of report content

This is an Annual Report by Healthwatch Bedford Borough. The report summarises activity between 2024-25.

3,672 people shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care 1,469 people came to us for advice and information

We published 17 reports about the improvements people would like to see in their health and social care services.

Key projects included:

  • Healthwatch Bedford Borough - Pharmacy First - The Hidden Healthcare Resource, which highlighted people’s understanding of the Pharmacy First service provision across Bedford Borough.
  • Early oral health education.
  • Diabetes engagement.
  • Digitally excluded work.

Alongside information and signposting work.

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General details

Local Healthwatch
Healthwatch Bedford Borough
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Health inequality
Integration of services and communication between professionals
Lifestyle and wellbeing; wider determinants of health
Prevention of diseases, including vaccination, screening and public hygiene
Quality of treatment
Service organisation, delivery, change and closure

Methodology and approach

Primary research method used
General feedback
Interviews

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
Public health (inc healthy lifestyle services such as smoking cessation or weight management)

Details of people who shared their views

Number of people who shared their views
5141
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