Annual Report 2024-25
Download (PDF 2.98 MB)Summary of report content
This is an Annual Report by Healthwatch Southend. The report summarises activities between 2024-25.
1,654 people shared their experiences of health and social care services, helping to raise awareness of issues and improve care.
267 people came for clear advice and information about topics such as mental health and the cost-of-living crisis.
Published 4 reports about the improvements people would like to see in health
and social care services.
Key projects included:
Deaf people's experiences of general practice which highlighted the struggles deaf people face when making and during appointments.
- Work on GP services for deaf people.
- Unpaid carers.
- Navigating Southend Hospital.
Alongside advice and information work.