Annual Report 2024-25

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Summary of report content

This is an annual report by Healthwatch Slough. The report summarised activities between 2024-25.

423 people shared their experiences of health and social care services, helping to raise awareness of issues and improve care.

57,143 people came for clear advice and information on topics such as pharmacy and waiting times.

Published 6 reports about the improvements people would like to see in areas like Care Homes, Urgent Care and Accessible Information.

Key projects included:

  • A major report on Frimley, Heatherwood and Wexham Park hospitals.
  • Work on the Accessible Information Standards.

Alongside signposting and information work.

 

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General details

Local Healthwatch
Healthwatch Slough
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Communication with patients; treatment explanation; verbal advice
Integration of services and communication between professionals
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Hospital services- not stated
Other

Details of people who shared their views

Number of people who shared their views
423
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