Annual Report 2024-25

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Summary of report content

Healthwatch Surrey report on their key achievements for 2024/25.  During this period, they:

  • supported more than 2,000 people to have their say and get information about their care
  • Published 33 reports
  • Made a difference on a wide variety of topics, including information on GP websites, uptake of digital services, access to urgent and emergency care and GP services.

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Public consultation and engagement
Remote appointments and digital services
Waiting times- punctuality and queuing on arrival
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No

Details of health and care services included in the report

Details of health and care services included in the report
Ambulances and paramedics
Emergency department (inc A&E)
General Practice (GP)
Hospital services- not stated
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres

Details of people who shared their views

Number of people who shared their views
2187
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