Talk to us: Women's Health Phase 2 report

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Summary of report content

In 2024 Healthwatch Lancashire conducted Phase 1 of their Women’s Health project, which sought to understand the experiences and needs of women in the healthcare system. The project was designed to inform the establishment of women’s health hubs in the region. The Phase 1 report highlighted significant variations in women’s individual experiences, but  found that most women felt current health services were failing to meet their needs. Fewer than three in ten women rated healthcare services as ‘Very good’ or ‘Good’. 

This study builds on the Phase 1 Women’s Health report, which identified menopause, gynaecology, and mental health as key health priorities for women.  They spoke to 141 women.

Across these three areas this study has found that: 

  • Women often feel their health concerns are not taken seriously, particularly in relation to menopause.
  • Many women report that healthcare professionals lack sufficient knowledge of women’s health issues, resulting in delayed diagnoses or inappropriate treatment options.
  • Waiting times for some conditions, especially gynaecological issues, are extremely long, which can discourage women from seeking care.
  • Some women, especially those from ethnic minority communities, prefer to see female healthcare professionals when discussing sensitive or potentially embarrassing concerns.
  • Women would like greater awareness and support for women’s health issues in both the workplace and healthcare settings.
  • Access to support services varies significantly by location, with some women describing the situation as a ‘postcode lottery.’

Although each of the three priority areas presents distinct challenges, we found significant overlap. For example, women frequently told us that poor management of menopausal or gynaecological conditions had a negative impact on their mental health. Women’s health hubs, if properly resourced, have clear potential to help address some of these challenges by integrating clinical services, information, and peer support networks in a welcoming and accessible setting.

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General details

Local Healthwatch
Healthwatch Lancashire
Publication date
Key themes
Access to services
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Health inequality
Integration of services and communication between professionals
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
General Practice (GP)
Obstetrics & Gynaecology

Details of people who shared their views

Number of people who shared their views
141
Gender
Women
Ethnicity
Asian / Asian British: Bangladeshi
Asian / Asian British: Indian
Asian / Asian British: Pakistani
Asian / Asian British: Any other Asian / Asian British background
Seldom heard groups
People who are geographically isolated
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