Enter and view: Cathedral Dental Practice

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Summary of report content

Healthwatch Cornwall undertook an announced enter and view visit to the Cathedral Dental Practice on 3 September 2024 to feed into a dentistry project they were undertaking.  They spoke to 9 people.

The report looks at:

  • Overview of services and practice observations
  • Feedback from patients
  • Transition to private care
  • Staff feedback

The report contains three recommendations and a response from the provider

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General details

Local Healthwatch
Healthwatch Cornwall
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Caring, kindness, respect and dignity
Cost and funding of services
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Dentist

Details of people who shared their views

Number of people who shared their views
9
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