Enter and view: mydentist, Helston

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Summary of report content

Healthwatch Cornwall undertook an announced enter and view visit to mydentist in Helston on 28 August 2024.  They spoke to 10 people.

The report looks at:

  • Overview and environment
  • Practice observations
  • Patient feedback
  • Manager feedback

The report contains 5 recommendations and a response from the provider.

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General details

Local Healthwatch
Healthwatch Cornwall
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Follow-on treatment and continuity of care
Cost and funding of services
Parking and transport
Quality of treatment
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Dentist

Details of people who shared their views

Number of people who shared their views
10
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