Enter and view: Trevaylor Manor Care Home

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Summary of report content

Healthwatch Cornwall undertook an enter and view visit to Trevaylor Manor Care Home on 9 May 2025 in response to feedback they'd had about the service.  They spoke to 7 people.

The report looks at:

  • Observations of residents, staff and the environment
  • Resident and relative feedback
  • Staff feedback
  • Manager feedback

The report has four recommendations about activities, interactions with the various units, communication and staff support.

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General details

Local Healthwatch
Healthwatch Cornwall
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
7
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