Enter and View: Coloma Court

Download (PDF 1.23 MB)

Summary of report content

Healthwatch Bromley undertook an announced enter and view visit to Colona Court care home on 2 December 2021. They spoke to 3 residents, 4 family members and 5 staff.

The report covers:

  • Entry and general accessibility of the home
  • Covid-19 and visiting
  • General environment
  • Dignity, respect and personal involvement
  • Activities
  • Diet and cultural practices
  • Involvement and feedback
  • Staffing and training
  • Care monitoring and safeguarding

The report contains 13 recommendations

Would you like to look at:

General details

Local Healthwatch
Healthwatch Bromley
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
12
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
No votes have been submitted yet.