April- May 2025 what have we been hearing?

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Summary of report content

Healthwatch Sheffield report on key themes in the feedback they received from the public in April and May 2025.  During this period they heard from 332 people.

The report looks at:

  • Feedback on GP surgeries
  • Social prescribing
  • Hospital care
  • Unequal access to care
  • Dementia care concerns
  • Mental health access
  • Diabetes prevention programme
  • Access to Covid booster jabs for housebound people
  • Access to NHS dentistry

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Follow-on treatment and continuity of care
Cost and funding of services
Prevention of diseases, including vaccination, screening and public hygiene
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Community Mental Health Team (CMHT) and specialist MH services
Dentist
Diabetes care
Emergency department (inc A&E)
General Practice (GP)
Hospital services- not stated
Mental health crisis service
Social prescribing
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Number of people who shared their views
332
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