Listening tour area report - Hastings
Download (PDF 1.4 MB)Summary of report content
Healthwatch East Sussex report on their listening tour to Hastings between February and May 2025. They engaged 90 people and analysed 24 pieces of feedback from people in Hastings.
Access to health and care services was a particular issue, with people reporting that it was difficult to get appointments, particularly with their dentist and GP practice. Transport was a problem for those who needed to use public transport particularly for appointments outside of Hastings or first thing in the morning.
Feedback about GP services accessed was generally positive, however many people shared that they find it very difficult to get an appointment at their GP practice, leading to them giving up. Online services don't work for everyone. Timing of appointments was a barrier for people in work.
People shared that they did not regularly feel connected to their community, with caring responsibilities and lack of confidence being the most commonly shared reasons for this.
A lack of understanding of different health conditions, the impact they have, and the kind of support that is needed is a barrier for people when attempting to access healthcare services. The cost of living is continuing to impact people’s health and wellbeing, with people sharing that they struggle to afford food and bills.