Changes to the ways people access health and care services

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Summary of report content

This report sumarises data collected by Healthwatch Tameside between November 2021 and April 2022 on what people think about the different ways of accessing health and care services.

The survey received 102 responses, via a mix of online, paper and phone responses. The report presents findings for each of the questions asked.

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General details

Local Healthwatch
Healthwatch Tameside
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Public consultation and engagement
Other
Caring, kindness, respect and dignity
Staffing - levels and training
Quality of treatment
Waiting times- punctuality and queuing on arrival
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Pharmacy
Dentist
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
102
Age group
16 to 17 years
18 to 24 years
25 to 49 years
65 to 79 years
Gender
Women
Men
Sexual orientation
Bisexual
Heterosexual / Straight
Prefer not to say
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