Insights for the 10 Year Plan for Health

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Summary of report content

Healthwatch Barking & Dagenham, Healthwatch City of London, Healthwatch Hackney, Healthwatch Havering, Healthwatch Newham, Healthwatch Tower Hamlets and Healthwatch Waltham Forest report on existing engagement they had undertaken to feed into the NHS 10 year plan.  They used the good care framework they identified to report back, ie that good care is accessible, person-centred, competent and trustworthy.

They also report on the feedback they've received against the key themes of the 10 year plan, including hospital to community; analogue to digital and sickness to prevention.

 

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General details

Local Healthwatch
Healthwatch Barking And Dagenham
Healthwatch City of London
Healthwatch Hackney
Healthwatch Havering
Healthwatch Newham
Healthwatch Tower Hamlets
Healthwatch Waltham Forest
Healthwatch Redbridge
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Follow-on treatment and continuity of care
Health inequality
Integration of services and communication between professionals
Lifestyle and wellbeing; wider determinants of health
Parking and transport
Prevention of diseases, including vaccination, screening and public hygiene
Remote appointments and digital services
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
General feedback
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Emergency department (inc A&E)
General Practice (GP)
Hospital services- not stated
NHS 111
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Age group
18 to 24 years
25 to 49 years
Is the gender identity of people in the report the same as the sex they were assigned at birth?
No
Ethnicity
Asian / Asian British: Bangladeshi
Asian / Asian British: Chinese
Asian / Asian British: Pakistani
Black / Black British: African
Black / Black British: Caribbean
White: Gypsy, Traveller or Irish Traveller
White: Roma
White: Any other White background
Sexual orientation
Bisexual
Gay men
Lesbians / Gay women
Religion or belief
Jewish
No religion
Types of disabilities
Learning disability or difficulties
Does this report feature carers?
Yes
Seldom heard groups
People on low incomes
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