Enter and view: Wesham Rehabilitation Centre

Healthwatch Lancashire undertook an announced enter and view visit to Wesham Rehabilitation Centre on 24 February 2025.  They spoke to 12 people.

Wesham Rehabilitation Centre provides in-patient clinical and nonclinical support enabling patients to transition from intensive mental health support to being able to live independent. The centre consists of 24 single bedrooms with en-suite bathrooms, with both inside and outside communal spaces, treatment and therapy rooms, a faith room, activities room, and large kitchens and dining areas. 

Patients are able to access therapy and counselling, learn/further develop existing skills such as budgeting, shopping, cooking and cleaning. There is opportunity to access the local community, as well as developing social skills and coping mechanisms through activities such as gardening, woodwork, art and day trips. 

Overall patients were positive about their experiences at Wesham Rehabilitation Centre, with facilities and activities being discussed. Staff approachability and transparency was also commended by the patients spoken with. Patients have access to various activities dependent on needs and interests, and it was clear that friendships have been made between patients which can help develop social skills as well as offering peer support. 

Staff spoken with raised concerns around current staffing levels, especially at weekends and evenings, and some felt that the centre is taking more acute patients who require further support which can impact on their roles. Televisions in patients bedrooms was raised by staff as needing some attention, and there was also staff suggestions for converting an outdoor space into a gym. However, all staff stated that they enjoyed working at the centre and that they would recommend it. 

Observations showed a busy environment whilst still maintaining a calm and pleasant environment. The centre appeared clean and well maintained, and thought has clearly been given to patients needs and wishes with various communal areas allowing for patients to interact with staff and each other. Bedrooms are spacious and all include an en-suite bathroom with shower with large communal bathrooms for patients who prefer a bath. 

Patients were seen to be utilising the communal spaces by sitting chatting, playing pool, cooking and having 1:1 time with staff. Staff clearly knew the residents well, and patients appeared at ease with staff, with a lot of friendly interactions observed between patients and staff. 

Patients are included in decision making, along with their loved ones who are actively encouraged to be part of the rehabilitation process, and this was evidenced throughout the visit.