Prison leavers: experiences of accessing drug and alcohol services

Healthwatch Hertfordshire worked with Hertfordshire Public Health and Viewpoint to hear from prison leavers who have accessed drug and alcohol services.  They engaged with 15 people via focus groups.

Awareness of drug and alcohol services needs to improved to encourage people using drugs and/or alcohol get the help they need. Most participants found out about drug and alcohol services through the criminal justice system and were supported by the system to access support upon their release from prison.

Lack of motivation and/or willpower was the greatest barrier to accessing support. Only a small number of participants faced physical barriers which prevented them from accessing drug and alcohol services, with most stating that support is easily accessible.

Receiving timely support is crucial for preventing relapse. All participants were able to access drug and alcohol services in a timely manner, with many receiving immediate support upon their release from prison.

Participants had very positive experiences of receiving support from drug and alcohol services. In particular they praised the care they received from staff and key workers. Areas for improvement included reducing the turnover of key workers, encouraging attendance at peer support groups, and providing easier access to methadone prescriptions.

Accessing support to reintegrate into society and the community is a significant challenge. Participants shared the areas they have struggled with since being released from prison – including finding appropriate housing, registering with a GP, accessing financial support, rebuilding relationships, and finding employment.