Insight Bulletin - May 2022

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Summary of report content

Healthwatch Surrey reports on key themes in its feedback data in May 2022.

These are:

  • Praise and thanks for health care treatment and staff from vulnerable people
  • Struggles accessing mental health care for teenagers
  • The impact of poor communication on the quality of care
  • Access to NHS dentistry

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
General outpatients and hospital-based consultants
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of disabilities
Mental health condition
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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