Enter and view: Leighton Hospital

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Summary of report content

Healthwatch Cheshire East undertook an an announced enter and view visit to Leighton Hospital during 5 to 9 December 2024.

The report looks at:

  • The waiting room facilities, cleanliness and waiting times
  • Staffing
  • Same Day Emergency Care Centre service, environment, staffing and organisation
  • Paediatric A&E
  • Corridor Care

The report has six recommendations and a response from the provider.

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General details

Local Healthwatch
Healthwatch Cheshire East
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Parking and transport
Service organisation, delivery, change and closure
Staffing - levels and training
Triage and admissions
Waiting times- punctuality and queuing on arrival
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Emergency department (inc A&E)
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