Building bridges to better mental health

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Summary of report content

Healthwatch North Yorkshire report on the impact of their 2023 report about mental health provision.

As a result of that report, the local NHS has introduced complex emotional needs specialists, mental health practitioners in GP practices and provided training for people to use a trauma-informed care approach when helping people.

The North Yorkshire and York Mental Health Alliance has worked with Healthwatch North Yorkshire and Healthwatch York to hear from people to better understand the challenges they face.  This includes ensuring that health care services are culturally sensitive, accessible and put together with people who have lived through trauma.

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General details

Local Healthwatch
Healthwatch North Yorkshire
Publication date
Key themes
Access to services
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
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