Insight Bulletin - March 2022

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Summary of report content

Healthwatch Surrey report on key themes in the insight they received in March 2022:

  • Praise and thanks for the quality of healthcare and staffing
  • The need for accessible information for people with communication needs
  • Experiences of death in hospital
  • Access to GP complaints processes

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Complaints
Written information, guidance and publicity
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Inpatient care/General inpatients
General outpatients and hospital-based consultants

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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