Red House- Virtual Engagement Report

Download (PDF 438.02 KB)

Summary of report content

Healthwatch East Riding of Yorkshire undertook virtual engagement with Red House Care Home in September 2021.

The report covers:

  • Staff training and staffing levels
  • Food and nutrition
  • Access to health checks
  • Residents' wellbeing and lifestyle
  • Visiting restrictions due to Covid-19
  • The views of the manager and staff
  • The views of residents and their relatives

The report includes four recommendations and a response from the provider.

Would you like to look at:

General details

Local Healthwatch
Healthwatch East Riding of Yorkshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Red House

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
No votes have been submitted yet.