Overview of all experience of services from October - December 2021

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Summary of report content

Healthwatch Derby report on the key themes in the feedback they received during the period October to December 2021. During this period they received 92 pieces of feedback.

Over half related to GPs and nearly a quarter to hospital services.

The report also highlights key themes in the feedback they received.

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General details

Local Healthwatch
Healthwatch Derby
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Parking and transport
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Inpatient care/General inpatients
General outpatients and hospital-based consultants
Community Mental Health Team (CMHT) and specialist MH services
Care home
Patient Transport and NEPTS
Ambulances and paramedics

Details of people who shared their views

Number of people who shared their views
92
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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