November 2021 Insight Bulletin

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Summary of report content

Healthwatch Surrey report on some key themes in their feedback data received in November 2021.

In this month’s Bulletin they highlight:

  • Praise and thanks across the system
  • Key findings and recommendations from their latest report: How people find support in the early years after dementia diagnosis
  • Wound Care – patients left to find their own solutions
  • Telephone consultations – maximising the potential

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Staffing - levels and training
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Memory clinic
District nurse and community nursing

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of disabilities
Learning disability or difficulties
Types of long term conditions
Dementia
Does this report feature carers?
Not known
Did you find this attached report useful?
0
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